Job Qualifications

·      Four (4) years graduate of any course

·      Preferably with background in customer service or any similar roles

·      Must be customer-oriented

·      Must have good communication and organizational skills

Job Description

Responsible for encoding & issuance of invoices of all purchased item/s by the customer/s.

Key Accountabilities 

Daily Operations

·      Consistently follow and abide by the company’s established policies and procedures.

·      Prepare & issue invoices of transactions, schedule deliveries of items to customers.

·      Encode daily Delivery Receipt; Prepares Delivery Register & Collection Report (DRCR) for the next day delivery.

·      Check & update Accounts Receivables

·      Follow up on Made To Order (MTO) & pending deliveries of customers.

Customer Engagement

·      Ensure high levels of customers’ satisfaction through excellent service.

·      Acknowledge the presence of customers, listen and pay attention to their needs.

·      Attend to customer complaints with eagerness and understanding.

Skills

Strong Communication Skills

Customer Service Skills

Analytical Skills

Knowledgeable in Microsoft applications

Interested applicants may submit their application to recruitment.oh.ho@smretail.com or apply through Our Home Careers Website

Company Profile

Since it opened its first store in SM Megamall in 1997, Our|Home has become the country's leading lifestyle furniture store chain and has pioneered the idea of "lifestyle furniture concept store". It now boasts 34 stores (and growing!) in major SM malls located throughout the metro and the suburbs. Through the years, our philosophy has remained consistent - to provide customers new and exciting home furnishing ideas as well as superb service.

Our|Home is a contemporary furniture store for your stylish living. You'll find furniture pieces and decor that are easy to mix and match. When you visit any of Our|Home store, you'll be greeted with a friendly and relaxed ambiance as well as our helpful staff, so you can enjoy the discovery of that furniture piece and tells you to "bring me home". Our|Home's lifestyle room set-ups suggest concepts to inspire your personal style and jumpstart the designer in you.

Casamia Furniture Center, Inc. is the company name of Our|Home.